CITO Tax Resolution ("Company," "we," "us," or "our") operates https://www.citotax.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or communicate with us.

Information We Collect

We may collect the following personal information from U.S.-based users:

1. Name

2. Email address

3. Phone number (including SMS/text messaging)

We may also automatically collect limited technical information such as IP address, browser type, device information, and pages visited to improve our Website and services.

How We Use Your Information

We use the information we collect to:

1. Respond to inquiries and provide tax relief-related services

2. Schedule consultations and communicate about your case

3. Send service-related emails and SMS/text messages

4. Send marketing communications (you may opt out at any time)

5. Improve our Website, services, and customer experience

6. Comply with legal and regulatory obligations

Marketing Communications

By submitting your information, you consent to receive emails and SMS/text messages from us. Message and data rates may apply. You may opt out at any time by:

1. Clicking the unsubscribe link in emails

2. Replying STOP to SMS messages

3. Contacting us directly

Sharing of Information

We do not sell your personal information. We may share information only with:

1. Service providers who help operate our Website or communications

2. Legal or regulatory authorities if required by law

Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request to access, correct, or delete your personal information by contacting us using the details below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Contact Information

If you have questions about this Privacy Policy, contact us at:

CITO Tax Resolution

2451 Grapevine Mills Circle
Grapevine, TX 76051

Phone: 214-550-7055

Email: [email protected]